Today is my daughter’s 7th Birthday. She got out of bed early and excited. She gave extra special attention to the clothes she picked out, and triple-checked her pony-tail was just so. Walking into school with her birthday cupcakes, she bounced with each step. As we approached her first-grade classroom, her teacher exclaimed “the birthday girl is here!” and her classmates shouted out in unison “Happy Birthday Gianna!” and proceeded to embrace her in a group hug. She was grinning from ear to ear the entire time, because she felt special. Continue reading
Managers often underestimate the power of a simple compliment. A timely, sincere compliment costs nothing to give but can yield terrific returns. Yet, many leaders regularly fail to take advantage of this tool. And some people yearn for compliments more than others. With these employees, recognition of a job well done or praise for a victory is even more powerful. Compliments can be given directly to the individual or they can be communicated to the individual’s peers, colleagues, or supervisors. Continue reading
A recent spate of highly-publicized stories about employees quitting their jobs have given our attorneys a good laugh-and caused us to think about good employer-employee relationships. Continue reading
Some small businesses have managed to come out on top–despite the difficult economy. In this month’s edition of Inc. Magazine 20 small businesses are celebrated as the Top Small Company Workplaces. The winners and 20 finalists are selected by Winning Workplaces and are recognized for achieving business success through exemplary people practices and outstanding workplace cultures. Continue reading
Delaware employees are not very satisfied with their work. In fact, according to the results of a recent Gallup poll, Delaware workers are the least satisfied in the entire country. When Delaware reporter Eric Ruth alerted me to the poll results I was, admittedly, stunned. I never would have guessed that the employers in our State are failing so badly to keep their workforce engaged. Being a self-proclaimed evangelist for the workplace-engagement initiative, I feel compelled to do whatever I can to improve Delaware’s wretched statistics. But where to start? How about with the basics. Continue reading
The February 2010 issue of Law Practice Today, the webzine published by the ABA’s Law Practice Management section, is now available and can be read in its entirety at the Law Practice Management section’s website. I was the issue editor for this edition, which focuses on the Human Resources side of management. The articles are great and offer lessons that apply to all industries. Continue reading
Fortune’s Best Companies to Work For list is back. And the results are as fascinating as ever.
Software giant SAS landed top honors this year, jumping into first place from 13th in 2009. Although the top slot may be a new position for SAS, it’s very familiar with the list–it’s been named a “Best Company” for each of the 13 years the honor has been awarded. Continue reading