Is It Time to Update Your Electronic Communications Policy? If you’re the Mayor of Detroit, the answer is “Yes”

Category: Electronic Monitoring, In the News  |  Author: Molly DiBianca  |  Time: May 16th, 2008

Delaware businesses must have a written electronic-monitoring policy if they want to monitor phone, e-mail, or computer usage by employees. Delaware law requires employers to get either a signed consent from employees or to have a message conveying the policy that is shown to the employee each time he logs on to the computer. And even in states without such laws, unless you have a written policy that communicated to employees, you stand to risk a privacy claim. The key is to ensure that your employees do not have a “legitimate expectation of privacy” in their use of your electronic systems.

And that’s where your policy comes in. Current is the key. The modern trend in electronic-communications policies has been to include provisions specific to blogging, cell-phones, and text messaging. We often counsel clients to improve their policies to reflect the state of technology. It seems that we have a lot in common with the Mayor of Detroit, Maybe Kwame Kilkpatrick.

Mayor Kilpatrick has implemented a new policy that text messages sent on city-owned devices are considered private. As you may recall, Kilpatrick and his ex-top aide face perjury charges for testimony they gave during a whistleblowers’ trial that they didn’t have a romantic relationship. Sexually explicit text messages have contradicted that testimony. Kilpatrick’s lawyers say federal law protects the release of such communications. The policy began Thursday, April 16, 2008.

Past policy had been that electronic communications were public. The mayor’s office said in a statement Thursday that city policies are always subject to change. Hmmm. I suppose that employers might want to ensure privacy in electronic communications is preserved instead of eliminated Especially if they have something to keep very private.

Go to source web page: Crain’s Detroit Business

 

Controlling and Investigating Theft in the Workplace

Category: HR, In the News  |  Author: William W. Bowser  |  Time: May 7th, 2008

Workplace Theft requires employers to respond quickly and effectively. Of course, the best tool is prevention. Employers should implement be aware of the best practices for preventing theft in their organization. But, if a theft should occur or a complaint of theft is reported, employers must be prepared to react using predetermined standards and guidelines to ensure consistency and avoid liability.

The Delaware News-Journal is reporting the arrest of a manager of a local Wendy’s restaurant for allegedly taking $1,800 from the till.

Employee theft has been and will probably always be a problem. Recent estimates indicating that it costs U.S. employers anywhere from $4 billion to $40 billion per year.

So what’s an employer to do? How do you prevent — or at least control — employee theft? Our friend, John Philips, at The Word on Employment Law Blog, suggests the following:

    1. Watch for telltale signs like an unexplained rise in an employee’s living standards.
    2. Hire people you can trust through the use of good background checks.
    3. Make it hard to steal by careful supervision, the use of commonsense procedures and controls, and routine auditing.
    4. Partner with employees to create an environment in which reporting theft is a job responsibility.
    5. Give alternatives to stealing by providing employees with assistance when they get in a real bind with heavy medical expenses and the like.
    6. Establish clear written policies on ethical behavior to be signed by each employee and to be enforced consistently, no matter the employee’s position.

Once theft is suspected, John suggests the following to avoid a defamation action by the accused employee:

    • Thoroughly consider the source and validity of any information that alerts you to potential theft.

    • Obtain as much information or evidence as you can find about the alleged theft before you take action.

    • Review all policies that govern this kind of situation to make sure you’re following them.

    • Don’t speculate about what the facts could be; find out what they are.

    • Consider what you have done with employees in similar situations to be sure that consistency is being applied.

    • Consult legal counsel to make sure you’re on solid legal footing before taking action.

Delaware Courts Ranked 1st by U.S. Chamber of Commerce

Category: Delaware-Specific, Featured, In the News  |  Author: Scott Holt  |  Time: April 24th, 2008

Lawsuit Climate REport 2007
Delaware has been ranked first among all fifty states in the quality and fairness of its litigation environment, according to an annual study titled “Lawsuit Climate” published by the U.S. Chamber of Commerce’s Institute for Legal Reform. Delaware has been awarded this honor for six straight years.

The survey polled approximately 1000 corporate attorneys at the nation’s largest employers and took into consideration factors such as judge competence and impartiality, jury fairness, quality of attorneys, and timeliness for trial. Along with Delaware, Nebraska, Maine, Indiana and Utah were ranked in the top-five. Rounding out the bottom five were Louisiana, Mississippi, Alabama, Illinois and West Virginia.

Delaware Courts Named Best in the Country: Democracy at Work

Category: Delaware-Specific, Featured, In the News  |  Author: Sheldon N. Sandler  |  Time: April 24th, 2008

Delaware State SealDelaware’s state courts have been named the best in the country for tort and contract litigation. This is the sixth consecutive year the First State has been awarded this honor. In our experience, the same result holds true for employment litigation.

Not surprisingly, Delaware and the other four states that ranked highest, Nebraska, Maine, Indiana and Utah, appoint their judges, and the three states that ranked at the bottom, West Virginia, Louisiana and Mississippi, all elect their judges.

So maybe democracy isn’t what its cracked up to be?
Or maybe it’s a bit more complicated.

Unlike the other branches of government, the courts are not supposed to simply reflect the will of the people. Judges are required to apply the law, whether “the people” like it or not. And that’s where it gets messy for elected judges. As we can easily glean from what goes on in our neighboring state of Pennsylvania, judges have to spend large sums of money to get elected, and they get most of that money from interested constituencies like trial lawyers and unions. So when a large donor, in the form of an attorney as advocate, or a union as litigant, appears before the judge, . . .

. . . Will the judge “bite the hand that feeds him?”
Human nature has the answer.

That is not to say that Delaware and other states that appoint judges do so free of politics. But the politician in Delaware who appoint the judges, Delaware’s governor, has for many years recognized that Delaware stands to gain from maintaining its preeminent position as a quality court system, and governors of both parties have made a point of appointing capable jurists rather than political hacks. What that means is that all parties in a lawsuit get a fair shake based on the merits of the case, rather than money talking to tip the scales in favor of the largest contributors.

And that is how a real democracy should work.

Delaware Employment Law Blog featured on Inter Alia as the Blawg of the Day!

Category: Featured Posts, In the News, YCST  |  Author: Molly DiBianca  |  Time: April 18th, 2008

Inter Alia, (a/k/a) the Best Legal Research Blog, features Delaware Employment Law Blog as the Blawg of the Day

Inter Alia is the favorite weblog for legal research and reference (if you didn’t already know). Each day, Tom Mighell, blogger extraordinaire, posts about a legal research “blawg” (law + blog). Today, the Blawg of the Day is the Delaware Employment Law Blog!! Many gracious thanks to Tom for the recognition.

As a side note, for those of you who may still be new to the world of blogging, Inter Alia is the ultimate resource to find blogs of interest as you develop your list of feeds.

But, wait! There’s more! Tom also publishes Internet Legal Research Weekly, an e-newsletter readers can subscribe to for free, that covers anything and everything legal research, and then some. It often contains great information about other resources, such as Web 2.0 and other online tools. The current issue of the ILRW is available online or via subscription, and, when you have something specific in mind, check out the Internet Legal Research Weekly archives.

Really, there’s more! Tom and his co-author, Dennis Kennedy, recently published the hottest book in the world of Legal Technology and Law Firm Practice Management, The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together. Published by the ABA, the book is written in plain-English suitable for both the tech savvy and the not-so-tech savvy and provides detailed information on how to effectively collaborate using the multitude of online tools availble in today’s internet-driven world.

The book is the talk of the blogosphere at: Between Lawyers, at David Maister’s Passion, People, & Principles Blog, and the Illinois Trial Practice Weblog, just to name a few.

And Dennis Kennedy has a comprehensive post on his blog with lots of information about the book.

Delaware Governor Ruth Ann Miller Credits Wilmington Attorney William W. Bowser as a Champion in the Fight Against Cancer

Category: Cancer in the Workplace, In the News  |  Author: Molly DiBianca  |  Time: April 18th, 2008

Delaware’s Governor Minner received the Wallace M. Johnson award from the New Castle County Chamber of Commerce in March 2008. The award recognized the Governor’s work to reduce cancer incidence and mortality and increase prevention and screening efforts in the First State. On the Governor’s blog, she reciprocated the praise by spotlighting some of the groups and individuals who helped change the State’s approach to cancer treatment and prevention.

Among those mentioned is our own Bill Bowser, a partner in the Employment Law Department at Young Conaway. Bill is the Chair of the Delaware Cancer Consortium, the group that Governor Minner credits as one of the central reasons for the State’s successful initatives.

The Governor writes:

In 2001, we approached a vested group of legislators, business leaders, medical professionals, and concerned Delawareans to form the Delaware Cancer Consortium, which was charged with making recommendations to help reduce our cancer rate. Their recommendations included the Clean Indoor Air Act, the Delaware Cancer Treatment Program, Screening for Life, the Nurse Navigator program, and the Delaware QuitLine, among many others. Because of their help and the leadership of chairman Bill Bowser, we have been able to help families and save lives.

Also worth noting for employers, the Consortium has implemented a workforce/workplace initiative. The Workforce/Workplace Committe is committed to its mission to:

Improve clinical and support services in the workplace to better manage symptoms and rehabilitation and accommodate disabilities associated with the disease. As a result, employers can increase the numbers of cancer survivors who successfully return to work. The dynamics in the workplace—just as in the routine of living—change dramatically for a cancer survivor. Inability to work regular hours can affect finances and health insurance. Social connections may be lost. Professional selfr-espect, self-esteem and satisfaction can suffer. For the employer, productivity may be affected. If there are physical limitations, the employer may alter job assignments, which can enhance employer-employee relations.

Bill’s many years of hard work and dedication to the First State’s fight against cancer is appreciated by many and the effects of his work have been felt by countless Delaware citizens.

Following Wednesday’s Democratic Debate in Philadelphia, Employment Law Poll Identifies Priorities for the Next U.S. President

Category: Featured Posts, HR, In the News  |  Author: Sheldon N. Sandler  |  Time: April 18th, 2008

AMERICANS WANT NEXT PRESIDENT TO FOCUS MORE ON SAVING U.S. JOBS AND HEALTHCARE; LESS ON IMMIGRATION REFORM

With the spotlight of the political world shining on the Delaware Valley today, a new “America at Work” national opinion survey by the non-partisan Employment Law Alliance (ELA) shows that Americans overwhelmingly want their next President to focus more on improving their standard of living, providing universal healthcare, and stemming the outsourcing of jobs overseas than making it easier for immigrants to live and work in the United States.

The poll is based on a sampling of 1,125 working Americans surveyed between April 4 and 9 and is believed to be the only national survey to date focusing exclusively on a wide range of workplace-related issues that will likely confront the next President.*

You can not walk outside today and not hear people talking about Wednesday’s debate and the impact of the upcoming elections on jobs and healthcare. Life in the workplace is often the centerpiece of concern for so many Americans getting ready to elect a new president.

While issues such as immigration get much of the press, I believe that the poll shows that what a typical voter is interested in might vary.

A summary of the results reveal:

· 87% of Americans want their next President to focus on increasing the proportion of the workforce earning at least a living wage, closely followed (86%) by making it tougher for companies to outsource U.S. jobs to foreign countries, and (83%) rounding out the Big Three, providing healthcare coverage for all U.S. citizens.

· 76% of Americans are also concerned - but not at the same intensity level - with having the next President work toward increasing workplace safety regulation, 70% support focusing on expanding family leave rules and 69% think beefing up enforcement of workplace discrimination laws should be a priority.

· In sharp contrast, 40% said they are concerned that their next President focuses on immigration issues, ranging from making it easier for professionals to work in the U.S. to granting amnesty for illegal aliens.

· Workers were also significantly split along racial lines regarding both views on workplace issues and immigration reform with, for example, 55% of non-whites supporting relaxing immigration laws for professionals versus 36% among whites.

· Geographically, 46% of workers in Western states thought the President should make increasing legal immigration a priority compared to a low of 25% among Midwestern workers.

· 45% of Americans want to make it easier for unions to organize workers.

ELA members concentrate on labor and employment law issues in every American state and more than 75 countries. The survey was conducted prior to Wednesday’s democratic debate at the National Constitution Center in Philadelphia and the Pennsylvania primary on April 22nd.

“The message to the next President is raising the standard of living and getting better healthcare is more of a priority than organizing unions or immigration concerns,” said Sandler.

Dr. Ted Reed, President of Philadelphia-based Reed group and Poll Director for ELA, said the input from ELA’s attorneys around the country was invaluable in shaping the questions for the survey. According to Dr. Reed, “This survey is important because of the extent of demographic detail, including gender, race, income, education, and geography. The focus on pocketbook issues across the board as a Presidential priority is unmistakable.”

*The error interval is +/- 2.99% at a 95% level of confidence.

********************************************************************
Sheldon N. Sandler, a partner in the Employment Law Department at Young Conaway Stargatt & Taylor in Wilmington, Delaware, members of ELA.

Young Conaway Stargatt & Taylor, LLP, one of Delaware’s largest law firms, counsels and represents national, international and local clients, handling sophisticated advisory and litigation matters involving bankruptcy, corporate law and intellectual property. Now in its fifth decade, Young Conaway also guides regional businesses and individuals through a myriad of employment, real estate, tax, estate planning, environmental, and banking issues from the firm’s offices in downtown Wilmington.

The Employment Law Alliance is the world’s largest integrated, global practice network comprised of premier, independent law firms distinguished for their practice in employment and labor law. Comprised of more than 3,000 lawyers, there are member firms in every jurisdiction in the United States and over 75 countries around the world. For further information, including access to the survey charts and graphs, visit: www.employmentlawalliance.com

U.S. Immigration & Customs Enforcement Raids Workplaces, Making Numerous Arrests

Category: Immigration, In the News  |  Author: Terri Cheek  |  Time: April 17th, 2008

U.S. ICE raids Poultry Plants, Doughnut Factory, Mexican Restaurants and Arrests Managers and Hundreds of Workers

I’ve previously posted about the issue of undocumented workers and talked about it a bit at our Annual Employment Law Seminar yesterday, so the AP story in today’s Wilmington News Journal is especially timely. The article
describes the latest raids by the Immigration and Customs Enforcement (ICE) branch of the Department of Homeland Security on workplaces with large numbers of illegal alien employees. The raids included arrests of an owner and 10 managers of one company.

As I said yesterday, one reason that business owners and managers should be paying close attention to this issue is to stay out of jail!

ICE arrested 300 workers for identity theft, document fraud and immigration violations at Pilgrim’s Pride chicken processing plants in five states. The company itself reported identity theft issues to ICE and cooperated in the enforcement action. It uses the E-Verify online database to check the documentation of new employees, and fires employees who do not correct documentation problems. But, as a company spokesperson pointed out, that doesn’t help with cases of outright identity theft. This is at least the fourth round of raids and arrests on poultry plants since 2005.

No charges were filed against the company itself. On the other hand, yesterday’s arrests included the owner and 10 managers of a chain of Mexican restaurants located in four states (New York, Pennsylvania, Ohio and West Virginia), who were charged with employing illegal immigrants. Forty-five restaurant workers were also arrested on immigration charges.

30 people were arrested in a raid of a Houston doughnut factory. Many of the individuals who were arrested were housed in a company dormitory. No word yet on whether owners or managers of the factory will face criminal prosecution.

The article concluded with a report that a grand jury in Atlanta had indicted 10 people from employment agencies there for placing illegal aliens at locations in six states. The agencies were charged with developing a network to “recruit and exploit” illegal workers.

My previous posts on this topic include, “The Safe-Harbor Rule for No-Match Letters,” Parts 1, 2, and 3, as well as “Get the Jump on No-Match Letters and Suspicious Documents.” Those articles provide you with comprehensive explanations of what No-Match Letters are and how they can impact your business.

The moral of this story is that employers must be proactive in protecting themselves from this type of situation.

If you know or suspect that your workers are using false documents, don’t just sit on your hands and hope for the best. You should sign up for and start using E-Verify for new hires, and use the Social Security Number Verification System (SSNVS) provided by the Social Security Administration to find out the extent to which your current workers’ social security numbers and names do not match Social Security Administration records. Develop a policy for dealing with this issue, including terminating all employees (whether they “appear” to be illegal immigrants or not) who fail to straighten out no-match issues within a reasonable time.

Employers must tread carefully when creating a policy to avoid discrimination issues. Contact me if you’d like some help.

March Madness: No Need to Despair

Category: HR, In the News, Job Satisfaction  |  Author: Molly DiBianca  |  Time: April 5th, 2008

March Madness

That’s right, March Madness is here. Again, it’s the the time of the year eagerly anticipated by college basketball fans. The entire college basketball season packed into 63 action-packed games.

And what does all of this frenzied excitement have to do with employers? Lots.

$3.7 billion lost to March Madness basketball?

First, there’s the cost. March Madness costs employers big bucks. It’s estimated that the average American employee spends 13.5 minutes per day surfing the web for college basketball updates, video, and betting forums. I’m sure there are some who would say that estimate is fairly low. But, at even 13.5 minutes per day, 58.5 million college basketball fans times the average American hourly wage equals $1.7 billion, spread out over the 16 basketball tournament days.

That’s right, $1.7 billion in 16 days.

Other Financial Costs
Lost productivity is obviously a monster-sized problem for employers. But that’s not the only cost incurred during the tournament season. With games being broadcast both live and recorded on the internet, employees don’t have to worry about the trouble of finding a television within viewing distance. Instead, they’ve got the whole world wide web of sports action at their fingertips. And, while productivity goes down, so does your network’s speed. It doesn’t take many employees watching live-streaming video to slow your system to a crawl.

Now, all of the employees who actually aren’t watching the games can’t do work, even if they wanted to.

Other Employer Considerations

Productivity issues require employers to make (or avoid) decisions about internet usage monitoring. But there are other issues, as well. For one, there’s the issue of the office pool. Is gambling at work illegal? Does it put employers at risk legally? Well, it is unlikely that your workplace will be surrounded by a SWAT team in an ambush attack on your illicit gambling ring over an office basketball pool.

Yet, employers should decide what exactly their position actually is. If an employer allows staff to participate in a pool, the company cannot take any of the funds from the pool. The ante should be small, $5 or less. And the pool must be strictly voluntary. Persons who have a religious objection to gambling, for example, should not be made to feel “left out” of the comraderie just because they declined to toss their $5 into the pot.

And there is another, broader legal implication. Someone set up the pool. Someone is collecting money from participants for the pool. Someone is monitoring the status of the pool. And, likely, everyone is e-mailing about the pool. Also likely is that all of this hard work and dedication (towards non-work activities) is happening during working time.

This is where it really doesn’t pay to be the nice guy, just this once. This is soliciting at work. Just like employees who sell their daughter’s Girl Scout cookies is soliciting. Just like asking for donations to a charity is soliciting. Just like an employee who hands out catalogues and ordering forrms for a “jewelry party” (the modern-day incarnation of the Tupperware party) she is hosting soliciting.

And just like union salters who try to plant the seeds for a union campaign is soliciting.

The reason employers have non-solictitation policies is to avoid all of the above. By permitting employees to solicit at work, even just this one time, you risk liability later when the union representative wants to solicit your employees to go union.

But There is an Up Side

Okay, okay. I know that I’ve painted such a grim picture of such a fun time but have faith. Here’s the upswing. Employers need to know about these risks and consciously decide how to handle each one. But, by “handling it,” I don’t necessarily mean firing everyone who participates in the pool or scans the web for the latest updates. There are more reasonable alternatives.

For example, get involved. Instead of being on the outside looking in trying to scope out the secret world of workplace spoots pools, companies can consider organizing the pools. Of course, this isn’t a free ticket to ignore the rules of the game, as discussed above. But you could put a positive spin on it.

Why not have a portion of the winnings go to a local charity. Maybe one that the company has a history of supporting. Or maybe the pool winner(s) get to decide. Or even assign charitable organizations to each team and, when that team wins, the charity wins.

Another example might be sanctioned viewing. If you are inclined to restrict internet access to sports websites, announce that the restrictions are lifted and employees are free to view the games at certain designated times.

If your workplace has televisions in conference rooms or the cafeteria, make it a company-sponsored social time. Sporting events are as much “team-building” as any nature hike or rock-climbing experience. At Young Conaway, I’m proud to say that we practice what we preach. On Monday evening, before the game, our firm hosts a now annual Alumni event. All of the former attorneys who have gone on to don a black robe, opened their own practice, or went off to any other adventure, are welcomed back to talk sports and law, and eveything in between, and, while they’re at it, to catch up with former colleagues. We have a tremendous turn-out for what has become a really great event.

So, the moral of the story is, make a decision, communicate the decision, and, whenever possible, include comraderie in the solution. It’s a win-win all around.

Some thoughts from others in the know:

The Baltimore Sun discusses the upside to March Madness and how employers can utilize the basketball season to bring employees together. See the full article here.

The HR Capitalist has some quick-witted insight on the unavoidability of March Madness at http://www.typepad.com/t/trackback/817654/27180064.

The N.Y. Times has an informative Q & A on the office pool here, which Representing Management discusses with a legal focus here.

The Beazley Source tackles the cost of March Madness to productivity and the bottom line here. CNN’s Money page does the same here.

Bad Boys, Bad Boys, Whatcha’ Gonna Do . . . When They Work for You?

Category: In the News, Off-Duty Conduct  |  Author: Molly DiBianca  |  Time: April 4th, 2008

Our friends at H.R. Hero were nice enough to select one of my articles for HR Line, their national e-zine. The e-zine is great . . . except that you can’t see it without a subscription. Don’t worry, I’m posting a copy of the original article below.

Bad Boys, Bad Boys: Whatcha’ Gonna’ Do When They Work for You?

Every business has an image. Corporate branding is no small thing. Corporations spend lots of money to market to the right audience and promote their products and services with the perfect image. So what happens when corporate image is overshadowed by a news making employee? Employers are faced with tough choices when the off-time antics of an employee results in bad publicity.

Anchorwoman Turns Anger Woman

In December, popular Philadelphia anchorwoman, Alycia Lane, was arrested in New York City and charged with assault. The charges stemmed from an incident where Lane is accused of hitting a female police officer and calling her a homophobic slur. Lane pleaded not guilty to the charges and maintains her innocence. But her employer, a CBS subsidiary, is not in the mood for apologies, it seems. The station terminated Lane’s six-figure contract on January 7, 2008.

This is not the first time Lane has been featured in the gossip columns for her off-the-air conduct. She even “got real” on Dr. Phil Show, after her first marriage ended to discuss the heartache of divorce. And she made news in August after e-mailing pictures of herself in a bikini to NFL Network anchorman Rich Eisen. The e-mail was intercepted by Eisen’s wife.

Exit Lane: When the Newscaster Becomes the News

Lane’s contract likely included a “morals clause.” These provisions are common employment contracts of TV and radio news personalities, sports figures, and other celebrity types. Even Babe Ruth’s contract contained a good-behavior clause. They are standard issue in endorsement contracts.

But famous faces aren’t the only ones bound by this type of provision. Senior-level executives and corporate officers can expect them as standard. And some provisions include powerful enforcement tools. Executives can lose their deferred stock options if they violate the terms of their agreement.

These provisions provide for discretionary termination of an employee whose behavior conflicts with the company’s corporate image. They vary widely in their definition of “bad behavior.” In some contracts, the clause is not triggered until a criminal conviction. In others, the employer has total discretion to determine what constitutes “bad” behavior and what they want to do about it.

Don’t Judge Me!

So do these provisions hold water in the legal arena? Almost always, the answer is “yes.” Certain states have laws that protect employees from termination or other adverse employment action for activities taken during non-working time.

New York and California have the broadest protections for employees. Employers cannot make decisions based on the employee’s “lifestyle,” which includes just about everything they do off the clock. Some states have “Smokers’ Rights” statutes, which prohibit employers from refusing to hire smokers.

But Delaware has no such laws. So long as your decisions aren’t based on protected status, such as race, religion, gender, and age, you can be the judge of what constitutes “bad behavior” severe enough to warrant termination of an employee. Your company’s image will likely dictate the limits of what is “acceptable” employee conduct.

It’s a pretty safe bet, though, that assaulting a law-enforcement officer probably won’t go over so well with corporate management.

Local Violence & Workplace Violence: Keeping It Safe

Category: In the News, Workplace Violence  |  Author: Molly DiBianca  |  Time: March 21st, 2008

Robbery at Jake’s Hamburgers

On Tuesday evening, two thieves wearing dark clothing and gloves, walked in to the popular local burger joint, Jake’s Hamburgers, on Ogletown Road. The robbers implied that they were armed and demanded the contents of the cash register’s contents. They fled with the money but did not take anything from the patrons or employees.

Experts in workplace safety would say that the employee who complied with the robbers’ request did the right thing. Employers can’t ensure that violence never comes to their workplace. But what employers can do is to help employees be prepared if it ever does.

Here are a few ways to help keep your workplace safe:

1. Conduct an “audit. Assess the risk of the physical lay-out of your work environment. Consider access to the property, lighting, security guards, surveillance, etc. Ask whether any of these measures are in place and, if so, whether they are effective. If they are not currently part of your safety plan, consider whether they should be.

2. Speak Up. If you have reason to think that there is a potential safety risk, don’t keep it to yourself. In the case of domestic violence, or other scenario where one employee is at particular risk for harm, communicate the nature of the danger to the employee. If it is an employee who may pose a potential threat, be sure to take necessary steps but on a need-to-know basis, being sure not to provide any private or medical information about the employee making the threat.

3. Keep Open the Lines of Communication. Require all employes to report all incidents or threats, no matter how slight. Contact local law enforcement about any incidents. And investigate all incidents and threats, even when you receive information from an anonymous source.

4. Train Managers & Employees. Get expert help on designing the training program. Teach yourworkforce how to spot warning signs and who to call or contact. Make sure there is a plan for “off hours” such as evenings and weekends.

5. Implement a No-Tolerance Policy. Respond immediately and seriously to any threat of violence, including intimidation and harassment. You may not be able to control the world outside your workplace but you must do everything possible to keep your employees safe while at work.

OSHA has published workplace violence guidelines that focus on preventing workplace violence in healthcare and social service operations. It has developed guidelines that apply to the late-night retail store industry. The guidelines are focused on assisting places like Jake’s where employees have the extra risk of direct access with the public. The Recommendations for Workplace Violene Prevention Program in Late-Night Retail Establishments can be found here. And the Health Care Guidelines can be found here.

Don’t Get Burned By an English-Only Rule

Category: In the News, National Origin Discrimination  |  Author: William W. Bowser  |  Time: March 20th, 2008

A trip to the Tri-State area is not complete without trying a cheesesteak. While a great cheesesteak can be found at dozens of places in Delaware, South Philadelphia is, and always will be, the place to go for those needing a fix of this world-famous culinary delight.

One of the most popular eateries has been involved in a sizzling hot dispute over whether it could require its customers to order in English. Geno’s Steaks received national attention when it put up a sign reading,

“This is America. When ordering please speak English.”

The Philadelphia Commission on Human Relations promptly filed a discrimination complaint against the shop. But yesterday, it ruled that there was “insufficient evidence” to pursue the case.

While it may be okay for a steak shop to require orders in English, Delaware employers should move much slower in requiring their employees to speak only English in the workplace.

The EEOC has been very aggressive in challenging such rules and has achieved large settlement awards from employers who could not justify that such rules were absolutely necessary.

• In 2001, a Texas university agreed to pay $2.4 million to settle claims that the EEOC filed on behalf of 18 Hispanic housekeepers who were allegedly ordered to speak only English on the job ― even during breaks ― although some didn’t speak English.

• In 2003, a Colorado casino paid $1.5 million to settle a national origin discrimination suit that the agency filed on behalf of a class of Hispanic employees claiming verbal harassment and the improper application of English- only rules.

• In 2006, a New York hospital paid $200,000 to settle a national origin discrimination suit that the agency filed for a class of Hispanic housekeeping employees who were subjected to English-only rules without any business justification. One manager reportedly told the employees, “This is America. Speak English.”
Under the EEOC’s guidelines, “An English- only rule may be used if it is needed to promote the safe or efficient operation of the employer’s business.”

The EEOC’s compliance manual suggests the following examples of situations in which business necessity would justify an English-only rule:

• for communications with customers, coworkers, and supervisors who speak English but not the employee’s native language;

• during emergencies or other situations in which workers must speak a common language for safety reasons;

• on cooperative work assignments that need a common language for efficiency and productivity; and

• when a supervisor who speaks English but not the employee’s native language needs to monitor the individual’s performance if his job duties require communication with coworkers or customers

Obama Brings Topic of Race To the Forefront – Is Your Workplace Ready to Handle It?

Category: Diversity, EEO Compliance, In the News  |  Author: Adria B. Martinelli  |  Time: March 19th, 2008

Sen. Barack Obama’s speech on race yesterday opened up many discussions on this sensitive topic, and the workplace is not insulated from this dialogue. As a result of Obama’s speech, race relations may well be a topic at your water cooler as we speak.

For many reasons, now is a good time for all employers to audit their EEO practices. In addition to avoiding costly lawsuits, employers risk losing talented employees due to workplace bias. According to the 2007 Corporate Leavers Survey, over 2 million managers and professionals leave their jobs every year solely due to workplace bias.

To avoid these significant risks, ensure your workplace has the following basics covered:

1. Policies: do you have a written EEO policy? Does it include all the protected categories including those unique to your state? (In Delaware, marital status and genetic information are protected.)

2. Complaint Channels: do you provide clear complaint channels so that employees know where to go should they perceive they’re being harassed or discriminated against on the basis of their race?

3. Training: training has to be mandatory and should include training on discrimination or harassment based on any protected category. Most larger companies conduct training on sexual harassment, but not other types of discrimination. Your written policies are worthless if no one has read or understands them. Consider separate training on diversity.

4. Reporting Requirements: make sure you comply with any reporting requirements – for example, filing EEO-1 forms depending on the size and status of your company.

5. Commitment from the top: obviously, you can be successful at none of the above without a commitment from the highest level of leadership. We recommend that the President, Executive Director, or highest level executive available introduce any training to demonstrate the corporate commitment.

With these basics in place, hopefully Barack’s speech will generate only positive and constructive dialogue in your office!

There’s No Hiding from Your Own Bad Habits

Obesity and Your JobThe topic of off-duty conduct has been unavoidable recently.

First there was the wave of large companies who stopped hiring smokers or charged higher health care premiums to employees. Sure enough, this trend resulted in a lawsuit challenging the legality of making employment decisions based on what candidates and employees do outside of work. The conditional-employee sued Scotts when his conditional job offer was revoked when he tested positive for nicotine. (Scotts doesn’t hire smokers).

Next came a wave of talk about GINA, the Genetic Information Nondiscrimination Act, proposed to prohibit employers from basing employment decisions based on genetic information. It would also put limits on the amount of detail employer about an employee’s family medical history and other private data.

And don’t forget the internet! Employees who post on blogs, in chat rooms, or on social network sites like MySpace and FaceBook have a lot to stay. What are employers to do when their employees (current or former) are giving away trade secrets or other confidential information? And what about the bitter employee with lots of complaining to do and an unlimited audience ready to listen.

What’s next? Well, if you ask Governor Spitzer, he might have his own opinionson this topic. His “off-duty conduct” has resulted in his resignation and a great deal of commentary for morning news shows and late night comics alike. Some may argue that the difference between smoking and engaging prostitutes is legality. Smoking, at least for now, is a legal activity. You can pick up a pack of cigarettes at any corner convenience store. Not so with prostitutes. They can be picked up, true, but it is unlawful to do so. Yet, both activities will land you in a similar position–unemployed.

So where should employers draw the line? That’s a question for another day. Some critics claim that weight will be the “new tobacco.” Will employers, who face rapidly increasing health care costs, next turn to overweight employees and make them an offer they cannot refuse–lose weight or lose your job. Or will the same objective be attempted through higher health care premiums?

And will they charge by the pound?

Barry M. Willoughby, our Section Chair, commented on this issue last week in the Wilmington News Journal.